24 May 2019 
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 I've signed up, what next?
 You will receive an email in a few minutes with a username (in the form FNxxx where xxx is a combination of letters and numbers) and a randomly generated password. Note the password is case sensitive. Log in to your control panel from
 OK, I've made a payment and want to set up my domain. What do I do?
 Now that you have made a payment, you can set up your domain. Log into your control panel and go to 'Domains' then 'Add New' and follow the on screen instructions.   Note that you need to register a domain either with us
 I've created my site and sorted out my domain, what's left to do?
 Now you just need to upload your website and set up your email! See the specific categories for FTP (to upload your site) and email in this knowledgebase for more information on how to do these.
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