24 May 2019 
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 Articles
 What should my mail account settings be in Outlook?
 Your mail settings should be as follows:(remember to replace mydomain.com with your domain)SMTP Server: smtp.mydomain.com (requires authentication)POP3 server: pop3.mydomain.comUsername: mail@mydomain.comPassword: [the one generated wh
 Configuring your SMTP outbound email settings?
 SMTP (outgoing email) is available by using smtp.yourdomain.com where yourdomain.com is the domain you host with us. To stop the server being abused for sending unsolicited junk email, we require that outbound email is authenticated first. Authentication
 Do you support IMAP?
 Yes, we have an IMAP server running. It runs on the standard IMAP port of 143 and you can access the IMAP server on the address mail.yourdomain.com (where yourdomain.com is the domain you host with us) using the same credentials as for POP. Your credenti
 How do I access webmail?
 You can check your email with a browser in a similar way to Hotmail. To access this, go to http://webmail.yourdomain.com
 Why do some emails start with [SPAM] in the subject line?
 Our mail server uses many advanced techniques to try and indentify unsolicited emails sent to you without your consent, often advertising unwanted products and services. These unsolicited commercial emails are commonly referred to as 'spam'.
 How do I reset my email password?
 If you are unsure of your email password, follow the procedures below to reset it to something you know.   1) Log into your control panel from http://control.xhosttellnet.co.uk
 How do I set up an email account to forward to more than one recipient?
 We support email accounts the forward to more than one recipient as an optional extra. These accounts are called 'Multi-Recipient Addresses' or MRAs.   To set up and use an MRA, simply log into your control panel and foll
 iPad, iPhone problems with SMTP email
 Some Cell Phone email providers and Internet service providers (ISPs) block port 25 to reduce the amount of junk mail that originates from their domains. By blocking port 25, an ISP requires customers to use its SMTP servers so it can monitor outgoing mes
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