24 May 2019 
Support Center » Knowledgebase » Configuring your SMTP outbound email settings?
 Configuring your SMTP outbound email settings?
Solution SMTP (outgoing email) is available by using smtp.yourdomain.com where yourdomain.com is the domain you host with us. To stop the server being abused for sending unsolicited junk email, we require that outbound email is authenticated first. Authentication uses the same username and password as for your POP or IMAP account. These credentials will be in your welcome email and you can reset email passwords via the control panel. Your email client (eg Eudora, Thunderbird or Outlook) will need to be configured to use authentication. Different email clients use differnt screens but the setting is usually found in the 'oubound mail settings' and is usually a tick box followed by fields for your credentials.

Our SMTP server uses ports 25 or 587. We do NOT use "STARTTLS" or "SSL/TLS" so please ensure these are not checked if offered.

For Outlook:

For Outlook 2010 and 2013 please visit and
for Outlook 2003 and 2007 please visit for Microsoft's configuration instructions.

For Thunderbird:

Please visit for Mozilla's configuration instructions.

For Apple Mail:

Please visit for Apple's configuration instructions.

Article Details
Article ID: 15
Created On: 04 Sep 2003 03:20 PM

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