We recommend to all of our customers that they access their Windows Servers using the built-in RDP (Remote Desktop Protocol). This effectively lets you see the remote server's desktop on your local machine, and control the server remotely with ease.
To access your server, you need to have an RDP client. Most Windows XP installations include this, which can be found from:
Start-->All Programs-->Accessories-->Communications-->Remote Desktop Client
If you do not have it installed, you can download the client free of charge directly from Microsoft's site:
To access your machine, simply load up the RDP client and enter the main IP address of the machine. It will take a few seconds to connect, and then you can enter the username and password we sent you for the machine to access it.